Terms of Service

Last updated: October 10, 2026

1. Acceptance of these Terms

These Terms of Service (“Terms”) are an agreement between you and Fermor Technologies Private Limited (CIN U62099KA2026PTC228995), whose registered office is at 144, Shop No. SF 41, Bashyam Road, Cottonpet, Chickpet, Bengaluru, Karnataka 560053, India (“Kanso”, “we”, “us”). Kanso is a product of Fermor Technologies Private Limited. These Terms govern your access to and use of the Kanso website at kansoai.in and the Kanso workspace and related services (together, the “Service”). By creating an account, signing in, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old and able to form a binding contract. If you use Kanso on behalf of a company or other organization, you confirm that you have the authority to bind it to these Terms, and “you” includes that organization.

3. Your Kanso account

You sign in with an email address, using either a one-time code we send to that address or Google Sign-In. Your account is tied to that email address, so it must be one you own and can receive email at. You agree to provide accurate information and to keep it up to date. Kanso may refuse or remove accounts that violate these Terms.

4. Account security

You are responsible for activity under your account and for keeping your email account, devices and browser secure. Sign out on shared computers. Tell us promptly at support@kansoai.in if you believe your account has been used without your permission.

5. Workspaces and members

Using Kanso creates a workspace for your organization. A workspace has members with a role: Owner, Admin or Member.
All members of a workspace can see that workspace’s data, including the analysis of your website and any data you connect from Google. Only the Owner can connect or disconnect Google, social and GitHub accounts.
The website you confirm for a workspace is locked to it and cannot be changed through the product. If you need a different website, contact us.
The Owner is responsible for who is given access to the workspace.

6. The Kanso services

Kanso is an AI-assisted marketing and growth platform. Based on your website, and on information you choose to connect, it generates analysis, recommendations, drafts and answers, and can help you publish content to social accounts you connect. Kanso is under active development: features, integrations and limits can change, and some features or integrations may not be available to every user. Kanso is currently offered without charge, and no payment can be made through Kanso yet. The prices shown on the pricing page are planned prices. If paid plans are introduced, the price and billing terms will be shown to you before you are charged and will not apply retroactively to free use.

7. Website analysis

When you submit a website address, you ask Kanso to fetch and analyse the publicly accessible content of that site, and you represent that you own the site or have the authority to ask us to do so. Submitting an address does not give Kanso access to any private system, login or account for that site, and you must not submit a website you have no right to analyse. Kanso may make requests to the site (and to public services about it) as described in the Privacy Policy, and uses the resulting content to generate your workspace’s documents and recommendations.

8. AI-generated content

Kanso’s analysis, recommendations, drafts and answers are generated by artificial intelligence and may be inaccurate, incomplete, out of date, or similar to content produced for others.
You are responsible for reviewing all output before you rely on it or publish it, including checking facts, claims, links, and whether it is appropriate and lawful for your business.
Output is not legal, financial, tax, medical or other professional advice, and Kanso does not guarantee any marketing, search-ranking, traffic or business result.
You remain responsible for content you publish or authorize Kanso to publish, wherever it appears.

9. Your responsibilities

You are responsible for: the accuracy and lawfulness of the information you give Kanso; having the rights and permissions needed for the websites, data and accounts you submit or connect; complying with applicable laws and the terms of the third-party platforms you use; and the decisions you make using Kanso.

10. Connected third-party accounts

You can optionally connect Google Search Console and Google Analytics (read-only), X, LinkedIn and Reddit, and a GitHub repository. By connecting an account you confirm you have the right to do so and authorize Kanso to use it as described in the Privacy Policy and in the permissions screen the platform shows you. You can revoke access at any time: for Google, with Disconnect in the workspace (Owner only) or at myaccount.google.com/permissions; for X, LinkedIn and Reddit, in Kanso’s Settings (Owner only) or in the platform’s own settings; for GitHub, by uninstalling the Kanso GitHub App in your GitHub settings. How Kanso handles information received from Google is described in Section 5 of the Privacy Policy.

Kanso publishes to a connected social account only when a person in your workspace takes the publish action for a specific draft. Kanso does not post on its own.
You are responsible for everything you authorize Kanso to publish, including that it is accurate, lawful, and permitted by the platform.
X, LinkedIn, Reddit and other platforms have their own terms, rules, rate limits and availability, which we do not control. A platform may restrict, suspend or remove content or accounts, or change or withdraw access, and Kanso is not responsible for that.
Kanso does not connect to or post on Hacker News; it only reads public information there to help you draft.
Kanso creates a pull request in a connected GitHub repository only after a person in your workspace has reviewed and confirmed a specific proposed change. It never merges, approves or deploys anything. You are responsible for reviewing and testing every pull request before you merge it, and for what you choose to merge.

12. Acceptable use

You agree not to:

use Kanso in violation of law or any third party’s rights, or to create or publish content that is unlawful, deceptive, defamatory, infringing, harassing, hateful, or that impersonates others;
use Kanso to spam, manipulate platforms or engagement, or evade a platform’s rules or limits;
submit websites you do not have the right to analyse, or attempt to use Kanso to reach private, internal or non-public systems;
attempt to access another workspace’s data, probe or test the security of Kanso without permission, or interfere with or disrupt it;
reverse engineer Kanso or use it to build a competing service, except where the law does not allow this restriction;
use automated means to sign up, or resell or share access to Kanso other than through workspace members.

13. Intellectual property

Kanso, including its software, design and branding, is owned by us or our licensors and protected by intellectual-property law. Subject to these Terms we grant you a limited, revocable, non-exclusive, non-transferable right to use the Service for your own business purposes. Nothing in these Terms transfers ownership of Kanso to you.

14. Your content

You keep ownership of your website, your data, and the content you submit, connect or approve (“Your Content”). You grant us a limited, worldwide, non-exclusive licence to host, process, analyse and transmit Your Content, including sending it to the AI, hosting and other service providers named in the Privacy Policy, solely to provide, secure and support the Service for you. As between you and Kanso, you may use the output generated for your workspace for your business, subject to these Terms and the rights of others; because AI output can resemble content generated for others, we do not promise it is unique.

15. Feedback

If you give us suggestions or feedback about Kanso, we may use them without obligation to you, and without it being treated as your confidential information.

16. Third-party services

Kanso relies on and connects to third-party services (for example Google, X, LinkedIn, Reddit, AI model providers, and hosting and email providers). They are not under our control, their own terms apply to your use of them, and we are not responsible for their acts, omissions, availability, or content.

YouTube. Kanso’s YouTube Agent uses YouTube API Services to read public YouTube information. By using the YouTube Agent you also agree to be bound by the YouTube Terms of Service, and the Google Privacy Policy applies to information handled through YouTube API Services. The YouTube Agent reads only public YouTube information, does not ask for access to your YouTube or Google account, and does not post anything to YouTube. See Section 18 of the Privacy Policy.

17. Availability and changes to the service

We aim to keep Kanso available but do not promise that it will be uninterrupted, timely or error-free. We may change, suspend or discontinue any part of the Service, including integrations, with or without notice where reasonable, for example because of maintenance, security, third-party changes or legal requirements.

18. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that AI output will be correct or suitable, or that the Service will meet your requirements or produce any particular result.

19. Limitation of liability

To the maximum extent permitted by law, Kanso will not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data, goodwill or business opportunity, arising out of or related to the Service or these Terms. To the maximum extent permitted by law, our total liability for any claim relating to the Service or these Terms is limited to the amount you paid us for the Service in the twelve months before the event giving rise to the claim (which, if you have not paid us anything, is zero). Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law.

20. Indemnification

To the extent permitted by law, you will indemnify and hold Kanso harmless from claims, losses and expenses (including reasonable legal fees) arising from Your Content, content you publish or authorize us to publish, your use of the Service in breach of these Terms, or your violation of law or of another party’s rights.

21. Suspension and termination

You can stop using Kanso at any time, disconnect the integrations you connected, delete your account yourself in Settings (under Account & Security), or ask us to delete your workspace data, as described in the Privacy Policy. We may suspend or end your access if you breach these Terms, if required by law or a platform, to protect the Service or other users, or if we discontinue the Service. Sections that by their nature should survive termination (including ownership, disclaimers, liability, indemnity and governing law) will survive.

22. Data and privacy

Our Privacy Policy explains what information we collect and how we use, share, store and delete it, including information we receive from Google. It is part of these Terms.

23. Changes to these Terms

We may update these Terms as Kanso or the law changes. We will post the new version here with a new effective date and, where a change is material, notify you by email or in Kanso. Using the Service after a change takes effect means you accept the updated Terms. If you do not agree, stop using the Service.

24. Governing law and jurisdiction

These Terms are governed by the laws of India, without regard to conflict-of-law rules. Subject to any mandatory rights you have under the law where you live, disputes arising out of or relating to these Terms or the Service will be subject to the jurisdiction of the courts at Bengaluru, Karnataka, India. If any provision of these Terms is found unenforceable, the rest remains in effect; our failure to enforce a provision is not a waiver; and these Terms and the Privacy Policy are the entire agreement between you and us about the Service.

25. Contact information

Fermor Technologies Private Limited
CIN: U62099KA2026PTC228995
Registered office: 144, Shop No. SF 41, Bashyam Road, Cottonpet, Chickpet, Bengaluru, Karnataka 560053, India
Email: support@kansoai.in
General enquiries: contact@fermor.in
Grievance officer: Challa Naveen Reddy, Director, support@kansoai.in (see the Grievance Redressal page)
Escalation contact: Bollu Gunawanth, Director, contact@fermor.in